A New Step in Concierge Medicine
WellBridge Surgical in Zionsville aims to offer white-glove service to outpatient surgical needs with efficient, high-quality, patient-centered care.
At WellBridge, surgical bills are straightforward, with all-inclusive prices listed right on the website.
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Indiana is home to the nation’s largest medical school, esteemed research organizations, pharmaceutical companies and diagnostic institutes, and has long been a leader in innovative healthcare. WellBridge Surgical in Zionsville is building on that foundation, offering patients high-quality outcomes along with white-glove, concierge-style service and full transparency in their system. Sourcing the area’s top talent, from technicians and nurses to doctors and surgeons, WellBridge is able to provide a high-touch experience where patients are prioritized and led step by step throughout the process, whether they are having a bunion removed or a hip replaced.
The new facility has seen nearly 400 successful surgeries since it opened last December. It features cutting-edge operating room technology combined with a relaxed, “coffee-shop feel” waiting area. At the same time, it leaves out standard corporate healthcare offenses such as the stale fluorescent lighting and intermediaries who normally add to the cost, putting this savings back into the pockets of their patients. While hospitals struggle to meet the bare minimum of new transparency mandates, WellBridge Surgical sets itself apart with their own definition of healthcare transparency. Here, surgical care bills are straightforward with all-inclusive prices listed right on the website that are a fraction of what they would be in a hospital setting, without sacrificing competence or caliber. “It really is a five-star facility,” says registered nurse Jane Whinnery, who oversees operations at WellBridge, which was recently accredited by the Accreditation Association for Ambulatory Health Care, the gold standard for surgery center quality. Whinnery understands how daunting it can be to navigate large healthcare systems where patients often feel like a number instead of an individual. “But that doesn’t happen here because we’re so small and intimate,” she says, adding that patient navigators at WellBridge devote personal attention at every possible opportunity and customize care plans to meet individual needs.
WellBridge was founded by entrepreneur Jeff Williams, along with anesthesiologists Ron Piniecki, MD, and Eric Inman, MD. As a business owner, Williams desired a more affordable and better quality healthcare option for his employees. As clinicians, Piniecki and Inman witnessed the broken healthcare system from the inside and also sought change and transparency. Together at WellBridge they have built a service-oriented model where the goal is accessibility and understanding. “We want patients to come to us to help facilitate their care,” says Dr. Piniecki. “For too long, patients have been led blindly through the system. We decided it was high time they were equipped with the transparent data that allows them to make well-informed health care decisions.” By partnering with board-certified and often fellowship-trained surgeons, they can bridge a gap in the system by directly matching patients and individual needs with expert surgeons in their field based upon track record and experience. Dr. Inman points out that he has built relationships with surgeons across many areas of expertise throughout his career, and now at WellBridge, he embraces the role of liaison, triaging different patient situations with just the right surgeon, and in turn enhancing the quality of the outcomes.
Call WellBridge Surgical at 317-480-4200 if you are considering surgery or if you are a business owner with questions about how to build WellBridge into your healthcare plan. Visit the state-of-the-art facility at 6300 Technology Center Drive in Zionsville, or find them online at wellbridgesurgical.com and follow @wellbridge_surgical on Instagram.
The new facility has seen nearly 400 successful surgeries since it opened last December. It features cutting-edge operating room technology combined with a relaxed, “coffee-shop feel” waiting area. At the same time, it leaves out standard corporate healthcare offenses such as the stale fluorescent lighting and intermediaries who normally add to the cost, putting this savings back into the pockets of their patients. While hospitals struggle to meet the bare minimum of new transparency mandates, WellBridge Surgical sets itself apart with their own definition of healthcare transparency. Here, surgical care bills are straightforward with all-inclusive prices listed right on the website that are a fraction of what they would be in a hospital setting, without sacrificing competence or caliber. “It really is a five-star facility,” says registered nurse Jane Whinnery, who oversees operations at WellBridge, which was recently accredited by the Accreditation Association for Ambulatory Health Care, the gold standard for surgery center quality. Whinnery understands how daunting it can be to navigate large healthcare systems where patients often feel like a number instead of an individual. “But that doesn’t happen here because we’re so small and intimate,” she says, adding that patient navigators at WellBridge devote personal attention at every possible opportunity and customize care plans to meet individual needs.
WellBridge was founded by entrepreneur Jeff Williams, along with anesthesiologists Ron Piniecki, MD, and Eric Inman, MD. As a business owner, Williams desired a more affordable and better quality healthcare option for his employees. As clinicians, Piniecki and Inman witnessed the broken healthcare system from the inside and also sought change and transparency. Together at WellBridge they have built a service-oriented model where the goal is accessibility and understanding. “We want patients to come to us to help facilitate their care,” says Dr. Piniecki. “For too long, patients have been led blindly through the system. We decided it was high time they were equipped with the transparent data that allows them to make well-informed health care decisions.” By partnering with board-certified and often fellowship-trained surgeons, they can bridge a gap in the system by directly matching patients and individual needs with expert surgeons in their field based upon track record and experience. Dr. Inman points out that he has built relationships with surgeons across many areas of expertise throughout his career, and now at WellBridge, he embraces the role of liaison, triaging different patient situations with just the right surgeon, and in turn enhancing the quality of the outcomes.
Call WellBridge Surgical at 317-480-4200 if you are considering surgery or if you are a business owner with questions about how to build WellBridge into your healthcare plan. Visit the state-of-the-art facility at 6300 Technology Center Drive in Zionsville, or find them online at wellbridgesurgical.com and follow @wellbridge_surgical on Instagram.